Contact RootedAsia
We're here to help with questions about our products and your orders.
Whether you need information about a product, help tracking an order, or assistance with an order issue, please contact us using the information below or the contact form on this page.
Customer Support
Business name: RootedAsia
Business address: 6564 New Providence Drive, Harrisburg PA 17111.
Phone: 717-727-9740
Email: narayankhatiwoda05@gmail.com
For the fastest assistance, please include your order number if you're contacting us about an existing order.
How We Can Help
You can contact us about:
- Product information and availability
- Order status and shipping questions
- Damaged, incorrect, or missing items
- Refund and replacement requests
- General questions about our store
Response Time
We aim to respond to customer inquiries within 1–2 business days.
Order Issues and Refunds
If your order arrives damaged, contains an incorrect item, or has another issue, please contact us with your order number and a description of the problem.
For details about eligibility and how requests are handled, please review our Refund Policy.
Thank you for shopping with RootedAsia.